Data privacy statement website / webshop

§1 In­for­ma­tion on the col­lec­tion of personal data

(1) We hereby provide you with in­for­ma­tion on the personal data which is col­lected when you use our website. Personal data are any data which relate to you per­son­ally, i.e. your name, address, e-mail ad­dresses, user behavior.

(2) The re­spon­si­ble person pursuant to Art. 4 (7) of the EU General Data Pro­tec­tion Reg­u­la­tion (GDPR) is

EagleBurgmann Germany GmbH & Co. KG
Aeussere Sau­er­la­cher Strasse 6-10
82515 Wolfrats­hau­sen, Germany
Email: dataprotection-​ebg@​eagleburgmann.​com

Our data pro­tec­tion com­mis­sioner can be reached at:

le­git­imis GmbH
Herr Se­bas­t­ian Feik
Ball 1
51429 Bergisch Gladbach, Germany
Phone: +49 2202 28941-0
Email: dataprotection-​eb@​legitimis.​com

(3) Upon your con­tact­ing us either by e-mail or by means of a contact form, we will save the details which you provide (your email address, where ap­plic­a­ble your first name and last name, your title, the name of your company, your address and your tele­phone number) in order to respond to your ques­tions. We will delete the data arising in this regard once this storage is no longer nec­es­sary or else we will limit our pro­cess­ing of these data where we are obliged to retain them by law.

(4) Insofar as we use service providers to provide in­di­vid­ual func­tions on our website or we wish to use your data for ad­ver­tis­ing purposes, we will provide you here with detailed in­for­ma­tion re­gard­ing the relevant pro­ce­dures. We will also in­di­cated the pre­scribed criteria for the storage period.

§2 Your rights

(1) You have the fol­low­ing rights in relation to us in regard to the personal data relating to you:

• right of disclosure,
• right of collection or deletion,
• right for processing to be restricted,
• right to object to processing,
• right of data portability.

(2) You are also entitled to submit a com­plaint to a data pro­tec­tion su­per­vi­sory au­thor­ity re­gard­ing our pro­cess­ing of your personal data.

§3 Col­lec­tion of personal data when you visit our website

(1) When you merely use our website for in­for­ma­tion purposes – i.e. if you do not register or oth­er­wise provide us with in­for­ma­tion – we will only collect the personal data which your browser provides to our server. If you wish to view our website, we will collect the fol­low­ing data which we require from a tech­ni­cal point of view in order to provide you with our website and to ensure sta­bil­ity and security (the basis in law is Art. 6 (1) Clause 1f GDPR):

• IP address
• time and data of your request
• time zone difference in relation to Greenwich Mean Time (GMT)
• contents of your request (specific page)
• access status/HTTP status code
• data volume transferred
• website from which your request has originated
• browser
• operating system and interface
• language and version of your browser software.

(2) As well as the above-men­tioned data, cookies will be stored on your computer when you use our website. Cookies are small text files which are stored on your hard disk and assigned to the browser used by you. They provide the entity setting the cookie (in this case, us) with certain in­for­ma­tion. Cookies cannot execute programs or transfer viruses to your computer. Their purpose is to make a website more user-friendly and ef­fec­tive in general.

(3) Use of cookies:

This website uses various types of cookies whose scope and func­tion­ing are outlined below:

- Per­sis­tent cookies

Per­sis­tent cookies will be au­to­mat­i­cally deleted after a specific period of time which may vary, de­pend­ing on the cookie in question. You may delete cookies via your browser’s security settings at any time.

You may con­fig­ure your browser settings in line with your wishes and, for example, refuse to accept third-party cookies or even cookies in general. However, please note that in this case you may not be able to use all of the func­tions of this website.

We use cookies in order to identify you for fol­low-up visits if you have an account with us. Oth­er­wise, you would have to log in again whenever you visit our website.

§4 Further func­tions and features of our website

(1) As well as the use of our website purely for in­for­ma­tion purposes, we also offer various services which you may use if these are of interest to you. For this purpose, as a rule you will need to provide further personal data which we will use in order to provide the service in question and for which the above-men­tioned data pro­cess­ing prin­ci­ples apply.

(2) In some cases, we will use external service providers for pro­cess­ing of your data. We have care­fully selected and com­mis­sioned these service providers, which are bound by our in­struc­tions and reg­u­larly reviewed.

(3) We may also forward your personal data to third parties in the event that, together with partners, we offer you the op­por­tu­nity to take part in special offers or com­pe­ti­tions, to enter into agree­ments or in order to provide similar services. You will receive further in­for­ma­tion on this upon pro­vid­ing your personal data or in the fol­low­ing de­scrip­tion of the offering.

(4) Insofar as our service providers or partners have their reg­is­tered office in a country outside of the European Economic Area (EEA), we will notify you of the con­se­quences of this fact in the de­scrip­tion of the offering.

§5 Ob­jec­tion to pro­cess­ing of your data or re­vo­ca­tion of consent

(1) If you have provided us with consent for pro­cess­ing of your data, you may revoke this consent at any time. Once you notify us of this re­vo­ca­tion, this will affect the per­mis­si­bil­ity of pro­cess­ing of your personal data.

(2) Insofar as we process your personal data on the basis of a bal­anc­ing of in­ter­ests, you may submit an ob­jec­tion to such pro­cess­ing. In par­tic­u­lar, this will apply where pro­cess­ing is not nec­es­sary in order to fulfill a contract with you, which we will indicate in the fol­low­ing de­scrip­tion of the func­tions in question. When ex­er­cis­ing your right of re­vo­ca­tion, please notify us of the reasons why we should no longer process your personal data in this way. In case of a le­git­i­mate ob­jec­tion, we will review the sit­u­a­tion and either cease to process your data, adjust our pro­cess­ing or notify you of our im­per­a­tive grounds which are worthy of pro­tec­tion and on account of which we will continue to process your data.

(3) You may nat­u­rally object to the pro­cess­ing of your personal data for ad­ver­tis­ing and data analysis purposes at any time. You may contact us as follows in order to notify us of your ob­jec­tion to ad­ver­tis­ing:

EagleBurgmann Germany GmbH & Co. KG
Aeussere Sauer­lacher Strasse 6-10
82515 Wol­frat­shausen, Germany
Phone: +49 8171 23 0
Fax: +49 8171 23 1214
Email: webcontent@​eagleburgmann.​com

§6 Use of our online shop

(1) If you wish to place an order through our online store, to conclude the relevant contract it is nec­es­sary for you to provide your personal data which we require in order to complete your order. The manda­tory details which are required for pro­cess­ing of con­tracts are sep­a­rately marked. Further details are vol­un­tary. We will process the data provided by you in order to complete your order. We may forward your payment details to our prin­ci­pal bank for this purpose. The basis in law for this is Art. 6 (1) Clause 1b GDPR.

You may vol­un­tar­ily create a customer account through which we can save your data for sub­se­quent further pur­chases. When you create an account under “My account”, the data which you provide will be saved with re­vo­ca­ble effect. In the customer area of our website, you may delete any further data at any time, in­clud­ing your user account.

We may also process the data which you provide in order to notify you of further in­ter­est­ing products featured in our port­fo­lio or to send you emails with tech­ni­cal in­for­ma­tion.

(2) Due to re­quire­ments of com­mer­cial and tax law, we are obliged to save your address and your payment and order data for a period of ten years. However, we will restrict pro­cess­ing of these data after a period of [two years], i.e. your data will only be used in order to comply with ap­plic­a­ble statu­tory oblig­a­tions.

(3) In order to prevent unau­tho­rized third-party access to your personal data – in par­tic­u­lar, your fi­nan­cial data – the order trans­ac­tion will be en­crypted by means of TLS tech­nol­ogy.

§7 Newslet­ter

(1) Upon pro­vid­ing your consent, you may sub­scribe for our newslet­ter “Ex­cel­lence in Practice” through which we will keep you informed of EagleBurgmann’s current products, projects and services. The goods and services thus ad­ver­tised are in­di­cated in the de­c­la­ra­tion of consent.

(2) We use the so-called “dou­ble-opt-in process” for the purpose of reg­is­tra­tion for our newslet­ter. This means that, fol­low­ing your reg­is­tra­tion, we will send an e-mail to your spec­i­fied e-mail address in which we will request con­fir­ma­tion that you wish to receive our newslet­ter. If you do not confirm your reg­is­tra­tion within a period of 24 hours, your in­for­ma­tion will be blocked and will be au­to­mat­i­cally deleted after a period of one month. We will also save your IP ad­dresses and the time of your reg­is­tra­tion and your con­fir­ma­tion. This is in order to document your reg­is­tra­tion and to bring to light any possible misuse of your personal data.

(3) The only manda­tory item of data required to receive our newslet­ter is your e-mail address. Ad­di­tional, sep­a­rately marked data are vol­un­tary and will be used in order to address you per­son­ally. Once you have provided your con­fir­ma­tion, we will save your e-mail address in order to send you our newslet­ter. The basis in law is Art. 6 (1) Clause 1a GDPR.

(4) You may revoke your consent to receive our newslet­ter at any time and cancel our newslet­ter. You may provide notice of this re­vo­ca­tion by clicking on the link provided in each newslet­ter e-mail, by sending an e-mail to info@​eagleburgmann.​com or by con­tact­ing us via the contact details provided in the Imprint section of our website.

(5) Please note that we will evaluate your user behavior in sending you our newslet­ter. For the purpose of this eval­u­a­tion, the e-mails which we send you include so-called “web beacons” or “tracking pixels,” which display one-pixel image files that are stored on our website. For these eval­u­a­tions, we will link the data listed in § 3 and these web beacons with your e-mail address and an in­di­vid­ual ID. Links provided in our newslet­ter likewise include this ID.

These data will ex­clu­sively be col­lected in pseu­do­nymized form, i.e. the IDs will not be linked with your other personal data. It will thus not be possible to directly as­so­ci­ate them with you.

You may object to this tracking at any time by clicking on the separate link provided in each e-mail or by no­ti­fy­ing us through a dif­fer­ent means of com­mu­ni­ca­tion. This in­for­ma­tion will be stored for as long as you continue to sub­scribe to our newslet­ter. Once you cancel your sub­scrip­tion, we will only save these data for sta­tis­ti­cal purposes and in anony­mous form.

Moreover, such tracking is not possible if, by default, you have disabled images in your e-mail program’s settings. In this case, you will not be able to view all of our newslet­ter and you may not be able to use all of the func­tions. If you view the images manually, this will initiate the tracking pro­ce­dure as outlined above.

§8 Use of Google An­a­lyt­ics

(1) This website uses Google An­a­lyt­ics, a web analysis service provided by Google Inc. (“Google”). Google An­a­lyt­ics uses so-called “cookies,” text files which are saved on your computer and which enable an analysis of your use of this website. As a rule, the in­for­ma­tion which the cookie creates re­gard­ing your use of this website is trans­ferred to a Google server in the USA and saved there. However, in the event that IP anonymiza­tion has been ac­ti­vated on this website, Google will pre­vi­ously shorten your IP address within member states of the European Union or other con­tract­ing states to the Agree­ment on the European Economic Area. Only in ex­cep­tional cases will your full IP address be trans­ferred to a Google server in the USA and short­ened there. On behalf of the operator of this website, Google will use this in­for­ma­tion in order to evaluate your use of this website, to compile reports re­gard­ing your website ac­tiv­i­ties and to provide further services for the website operator as­so­ci­ated with your use of its website and the Internet.

(2) The IP address which your browser provides to Google An­a­lyt­ics will not be pooled with other Google data.

(3) You may prevent storage of cookies by ad­just­ing the settings of your browser software; however, please note that in this case you may not be able to make full use of all of the func­tions on this website. You may also prevent the reg­is­tra­tion of the data created by the cookie and relating to your use of this website (incl. your IP address) for Google and Google’s pro­cess­ing of these data by down­load­ing and in­stalling the browser plug-in which is avail­able via the fol­low­ing link: http://​tools.​google.​com/​dlpage/​gaoptout?​hl=en.

(4) This website uses Google An­a­lyt­ics with the ex­ten­sion “_anonymizeIp().” IP ad­dresses are thus processed in short­ened form, which means that they cannot be as­so­ci­ated with specific persons. In the event that per­son­ally iden­ti­fi­able in­for­ma­tion were to arise through the data col­lected about you, this would there­fore be elim­i­nated im­me­di­ately and these personal data would thus be promptly deleted.

(5) We use Google An­a­lyt­ics in order to analyze use of our website and to make regular im­prove­ments. The sta­tis­tics which we thus obtain enable us to improve our website and to make it more at­trac­tive for you as a user. The basis in law for the use of Google An­a­lyt­ics is Art. 6 (1) Clause 1f GDPR.

(6) In­for­ma­tion con­cern­ing the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001.

Terms of use: http://​www.​google.​com/​analytics/​terms/​us.​html

Overview of data pro­tec­tion: http://​www.​google.​com/​intl/​en/​analytics/​learn/​privacy.​html , and data privacy state­ment: http://​www.​google.​com/​intl/​en/​policies/​privacy.

(7) In some cases this website also uses Google An­a­lyt­ics for cross-de­vice analysis of visitor flows. This is im­ple­mented by means of a user ID. You may de­ac­ti­vate cross-de­vice analysis of your use under “My data,” “Personal data” in your customer account.

 (8) We use eTracker in order to analyze use of our website and to make regular im­prove­ments. The sta­tis­tics which we thus obtain enable us to improve our website and to make it more at­trac­tive for you as a user. The reg­is­tered data will be per­ma­nently stored and pseu­do­ny­mously analyzed. The basis in law for the use of eTracker is Art. 6 (1) Clause 1f GDPR.

(9) In­for­ma­tion con­cern­ing the third-party provider: etracker GmbH, Erste Brun­nen­strasse 1, 20459 Hamburg; https://​www.​etracker.​com/​en/​data-​privacy/. The basis in law for the use of eTracker is Art. 6 (1) Clause 1f GDPR.

§8.1 Use of Matomo in our Webshop

(1) Scope and duration of the pro­cess­ing

We use Matomo (pre­vi­ously known as “PIWIK”) in our webshop. It is an open source software of the provider In­noCraft Ltd., 150 Willis St., 6011 Welling­ton, New Zealand, with which the use of our website can be analysed. Fol­low­ing data is processed by Matomo:

•  IP Address
• The visited website
• The website from which you have accessed our website (referrer)
• The duration of the visit
• The frequency of the visits

For the col­lec­tion of this data, Matomo sets a cookie on your device through your browser. This cookie lasts 1 week. We use Matomo ex­clu­sively with the anonymi­sa­tion function “Au­to­mat­i­cally Anonymise Visitor IPs” which shortens your IP address in order to prevent the con­nec­tion with an iden­ti­fi­able person. You can find further in­for­ma­tion under: https://​matomo.​org/​docs/​privacy/. 

Should you object to this pro­cess­ing, you can prevent the storage of cookies through the settings of your browser.

(2) Purpose and legal basis

Through the use of the Matomo software, we aim to sta­tis­ti­cally analyse our online presence in order to optimise it. The legal basis there­fore relies on your consent ac­cord­ing to Art. 6, 1., f) GDPR.

§9 In­te­gra­tion of Google Maps

(1) We use the service provided by Google Maps on this website. We are thus able to provide you with in­ter­ac­tive maps directly on our website and to enable your com­fort­able use of the maps function.

(2) When you visit our website, Google will be notified that you have called up the relevant sub-page of our website. In addition, the data in­di­cated under § 3 of this state­ment will be trans­ferred. This will occur ir­re­spec­tive of whether you have a Google user account and are logged in to this or you do not have a user account. If you have logged in to Google, your data will be directly as­so­ci­ated with your account. If you would prefer these data not to be as­so­ci­ated with your Google profile, you must log out before ac­ti­vat­ing this button. Google will save your data as usage profiles and use them for the purposes of ad­ver­tis­ing, market research and/or the ap­pro­pri­ate design of its website. In par­tic­u­lar, this eval­u­a­tion (even for users who have not logged in) is im­ple­mented in order to provide ap­pro­pri­ate ad­ver­tis­ing and to notify other users of the social network of your ac­tiv­i­ties on our website. You have a right to object to the creation of these usage profiles and should contact Google in order to exercise this right.

(3) Further in­for­ma­tion on the purpose and scope of col­lec­tion of data and their pro­cess­ing by the plug-in provider may be found in the provider’s data privacy state­ments. You will also find further in­for­ma­tion here on your rights in this regard and on possible settings in order to protect your privacy: http://​www.​google.​com/​intl/​en/​policies/​privacy. 

§10 Use of Google Adwords Con­ver­sion

(1) We use the services of Google Adwords in order to draw at­ten­tion to our at­trac­tive products and services by means of ad­ver­tis­ing (so-called “Google Adwords”) featured on external websites. We are able to de­ter­mine the level of success for in­di­vid­ual ad­ver­tis­ing measures by com­par­i­son with the data for our ad­ver­tis­ing cam­paigns. Our aim here is to show you ad­ver­tis­ing which is of interest to you, to increase your level of interest in our website and to cal­cu­late ad­ver­tis­ing costs fairly.

(2) Google delivers these adverts by means of so-called “ad servers.” For this purpose, we use ad server cookies which enable the eval­u­a­tion of specific per­for­mance mea­sure­ment pa­ra­me­ters, such as how often our adverts are dis­played or the number of users’ clicks. If you access our website by clicking on a Google advert, Google Adwords will save a cookie on your PC. As a rule, these cookies expire after a period of 30 days and are not intended to identify you per­son­ally. As a rule, for the purpose of analysis sta­tis­tics the unique cookie ID, the number of ad im­pres­sions per place­ment (fre­quency), the most recent im­pres­sion (relevant for post-view con­ver­sions) as well as opt-out in­for­ma­tion (in­di­cat­ing that the user would prefer no further contact) will be saved within the scope of this cookie.

(3) These cookies enable Google to identify your Internet browser. If a user visits certain pages of the website of an Adwords customer and the cookie saved on his computer has not yet expired, Google and the customer will be able to de­ter­mine that the user has clicked on the advert in question and has been for­warded to this page. A dif­fer­ent cookie will be al­lo­cated to each Adwords customer. Cookies cannot there­fore be traced via the websites of Adwords cus­tomers. We will not collect or process any personal data as part of the above-men­tioned ad­ver­tis­ing measures. We merely receive sta­tis­ti­cal eval­u­a­tions from Google. These eval­u­a­tions enable us to identify which of our ad­ver­tis­ing measures are par­tic­u­larly ef­fec­tive. We do not receive any further data relating to the use of ad­ver­tis­ing. In par­tic­u­lar, we are not able to identify users on the basis of this in­for­ma­tion.

(4) Due to the mar­ket­ing tools which we use, your browser will au­to­mat­i­cally es­tab­lish a direct con­nec­tion with Google’s server. We do not have any in­flu­ence over the scope or further use of the data which Google collects by means of this tool. The in­for­ma­tion provided by us thus reflects the scope of the in­for­ma­tion avail­able to us: the in­te­gra­tion of AdWords Con­ver­sion means that Google will be notified that you have called up the relevant section of our website or have clicked on one of our adverts. If you have signed up for a Google service, Google will be able to as­so­ci­ate your visit with your account. Even if you have not reg­is­tered with Google or logged in there, this service provider may be able to identify and save your IP address.

(5) You may prevent your in­clu­sion in this tracking process by various means:

a) through a relevant setting in your browser software. In par­tic­u­lar, re­ject­ing third-party cookies means that you will not receive any adverts from third-party providers;

b) by de­ac­ti­vat­ing the cookies for con­ver­sion tracking by ad­just­ing your browser’s settings so as to block cookies for the domain ”www.​googleadservices.​com”, https://​www.​google.​de/​settings/​ads. However, this setting will be deleted when you delete your cookies;

c) by de­ac­ti­vat­ing in­ter­est-based adverts from providers which have signed up to the self-reg­u­la­tion campaign “About Ads” via the link http://​www.​aboutads.​info/​choices. However, this setting will be deleted when you delete your cookies;

d) by per­ma­nently de­ac­ti­vat­ing this in your Firefox, Internet Explorer or Google Chrome browser via the link http://​www.​google.​com/​settings/​ads/​plugin. However, please note that in this case you may not be able to use all of the func­tions of this website.

(6) The basis in law for the pro­cess­ing of your data is Art. 6 (1) Clause 1f GDPR. You will find further in­for­ma­tion on data privacy at Google here: http://​www.​google.​com/​intl/​en/​policies/​privacy and https://​services.​google.​com/​sitestats/​en.​html. Al­ter­na­tively, you may visit the website of the Network Ad­ver­tis­ing Ini­tia­tive (NAI), http://​www.​net​work​adve​rtis​ing.​org. 

§11 Use of Mi­crosoft services

We use various services of the Mi­crosoft® Cor­po­ra­tion for tele­phone con­fer­ences, ap­point­ments, surveys or for col­lab­o­ra­tion with our em­ploy­ees, cus­tomers, in­ter­ested parties and ap­pli­cants. You can find the data pro­tec­tion in­for­ma­tion in this regard here.

§12 Use of MADixel

This website uses the analysis tool MADixel from the company MADixel GmbH (Königs­dor­fer Straße 25, 82515 Wol­frat­shausen) to de­ter­mine which com­pa­nies have visited the website. The tracking is limited here ex­clu­sively to com­pa­nies. MADIXEL compares the IP address of a website visitor with the known IP ad­dresses of com­pa­nies using data­bases, some of which are publicly ac­ces­si­ble. If there is a match, certain gen­er­ally ac­ces­si­ble company data is processed and made avail­able to the website operator on a platform. The matching is per­formed using an en­crypted function known as hashing. Accesses from private in­di­vid­u­als are already filtered out in advance in a pre-se­lec­tion process. If the IP address is private, it is neither stored nor iden­ti­fied. A cookie is only set on the end devices of website visitors if the user actively clicks on the "de­ac­ti­vate tracking" function. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO.

Updating the privacy policy

This “Privacy Policy” shall be updated if EagleBurgmann Germany GmbH & Co. KG in­tro­duces new products or services, or if Internet pro­ce­dures are changed or if the Internet and EDP security tech­nol­ogy has been further de­vel­oped.